Terms & Conditions

Welcome to North Bengal Agro and Tea (“we”, “us”, “our”). These Terms & Conditions govern your access to and use of the website located at northbengalagroandtea.com (the “Site”), including purchase of products such as tea and other related goods. By accessing or using our Site, you agree to be bound by these Terms.

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1. Acceptance of Terms

By using our Site, creating an account, or placing an order, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the Site or services.

2. Use of the Website

You agree to use this Site lawfully and only for purposes permitted by these Terms and any applicable laws or regulations. You may not use this Site to upload harmful content, infringe on rights, or disrupt Site functionality.

3. Account Registration

If you register on our Site, you must provide accurate, complete information. You are responsible for maintaining the confidentiality of your password and for all activity under your account.

4. Products & Orders

All products shown on our Site are subject to availability. Product descriptions, pricing, and availability may change without notice. Placing an order constitutes an offer to purchase the products in your cart. We reserve the right to accept or decline your order for any reason.

5. Payments

Payment must be made by the methods available at checkout. You agree to pay all charges incurred by you or anyone using your account. If payment cannot be processed, your order may be cancelled.

6. Shipping & Delivery

Delivery timelines are estimates and may vary. We are not responsible for delays due to external circumstances. You agree to provide accurate delivery information.

7. Returns & Refunds

Our refund and return policies are outlined in our separate Refund Policy page. Returns may be accepted under limited conditions, such as incorrect or damaged items. Please see our Refund Policy for details. :contentReference[oaicite:1]{index=1}

8. Intellectual Property

All content on this Site — including text, logos, images, and graphics — is owned by North Bengal Agro and Tea or its licensors. You may not reproduce, modify, or distribute this content without our written consent.

9. Disclaimer of Warranties

The Site and all products and services are provided “as is” without warranties of any kind. We do not guarantee that the Site will be error-free or that products will meet your expectations.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, purchase of products, or inability to use the Site.

11. Changes to Terms

We may update these Terms & Conditions at any time by posting a revised version on this Site. Continued use of the Site after changes means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of India. Any dispute arising from these Terms shall be subject to the jurisdiction of courts in West Bengal, India.